How do I order a yearbook?
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
How do I order a Senior Tribute Ad?
Click Here to create and purchase your senior tribute ad.
Is there a video tutorial for creating Senior Recognition/Tribute Ads?
Yes, CLICK HERE to watch now.
When is the final deadline for Tribute Ads?
Thursday, November 10, 2022 is the final deadline.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Can I split my yearbook or senior tribute ad order into payments?
Yes, please choose JPay 3-payment option during checkout and purchase process.
Will there be an extension or another opportunity if I miss the Senior Tribute Ad deadline?
No.
Where do I submit my senior quote?
Click Here to submit your senior quote.
When is the senior quote deadline?
Wednesday, October 5, 2022 (11:59PM)
How do I book a senior portrait session?
Please CLICK HERE to book your session with our school photographer.
How can I select my Senior Portrait pose for the yearbook?
Please CLICK HERE to contact the school photographer.
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # (Copy and Paste pink text as your email search)
If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2023 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
Can I pay for a senior ad with a credit card?
Yes.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I am able to upload images, but not place in the design. What now?
For best experience, please use Google Chrome browser as instructed above; not Safari, not MS Edge, not Firefox.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
When is the last day to personalize the cover with student name activity icons?
Friday, January 27, 2023
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
How do I order a Senior Tribute Ad?
Click Here to create and purchase your senior tribute ad.
Is there a video tutorial for creating Senior Recognition/Tribute Ads?
Yes, CLICK HERE to watch now.
When is the final deadline for Tribute Ads?
Thursday, November 10, 2022 is the final deadline.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Can I split my yearbook or senior tribute ad order into payments?
Yes, please choose JPay 3-payment option during checkout and purchase process.
Will there be an extension or another opportunity if I miss the Senior Tribute Ad deadline?
No.
Where do I submit my senior quote?
Click Here to submit your senior quote.
When is the senior quote deadline?
Wednesday, October 5, 2022 (11:59PM)
How do I book a senior portrait session?
Please CLICK HERE to book your session with our school photographer.
How can I select my Senior Portrait pose for the yearbook?
Please CLICK HERE to contact the school photographer.
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # (Copy and Paste pink text as your email search)
If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2023 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
Can I pay for a senior ad with a credit card?
Yes.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I am able to upload images, but not place in the design. What now?
For best experience, please use Google Chrome browser as instructed above; not Safari, not MS Edge, not Firefox.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
When is the last day to personalize the cover with student name activity icons?
Friday, January 27, 2023
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
